Fitted to how your programme works.
The entire MendAI platform, catered to your facility's specific needs, together with onboarding and a runbook so you get the most out of it. Your workflows, your team, your reporting and your own systems, with your data kept separate from every other customer.
An individual therapist or counsellor? MendAI Companion is for you.
No single package fits every programme.
Every facility has different needs and budgets, and runs its programme its own way. A single package fits none of them, so Platform is scoped to each one.
Works the way your programme already works.
- Customisation: workflows, categories and views set up for your programme
- Custom notifications: rules each client agrees with your team, and can see
- Custom reporting: programme and group reports, built to the questions you need answered
Up and running, and getting the most out of it.
- Onboarding: we set up your team and help your clients make their first links
- Runbook: written for your programme, so your team gets the most out of the platform, including what to do when a notification arrives
- Your team works in the Companion app on Android and iOS, and in a web provider portal
Your systems, your data boundary.
- Systems integration: send the data clients consented to share into your own systems
- Data isolation: separate data for your programme, a dedicated instance in a named EU region, or your own infrastructure
The client holds it.
Your facility is the controller and MendAI AS your processor, under a data processing agreement. A data protection impact assessment is done for each project before go-live. See data protection.
- Each client chooses what is shared, one category at a time, and can stop at any time
- Diary entries and AI conversations are shared when the client chooses them, like any other category
- Configuration changes workflows and views. It never widens what a client consented to
- A notification is sent when something serious is wrong, on rules the client can see
- Reports enforce a minimum group size, and never identify an individual below it
- Integration sends consented categories only, to your own systems
Notifications are not monitored around the clock and are not an emergency channel. Your facility sets its response times and tells its clients.
Your data stays where your agreement says.
Client data stays in the region named in the agreement.
Managed
Operated by MendAI in an EU region, with your programme's data isolated from every other customer.
Dedicated
A single-tenant instance in a named EU region.
Customer-controlled
In infrastructure your facility controls, where your rules require it.
Every project is priced to fit your needs and budget.
- 01Conversation
- 02Scoping
- 03Project proposal
- 04Setup and onboarding
- 05Ongoing support
Get in touch